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Habitat Escapes’ Travel Pledge & Facilities Update
12th October 2020

Our Safety Measures

Welcome back to our estates. Your safety is of the utmost importance to us, so we have put the following procedures in place:

  • Increased cleaning in all properties
  • High touch point cleaning and disinfecting focus
  • Staff temperature checks & PPE
  • Hand sanitiser and bacterial spray in every property on arrival
  • Fogging available at an additional cost (please enquire)
  • Social distancing and online reservation measures at all facilities


We want your booking to go ahead as much as you do! If your booking is made up of seven or more people from separate households, contact us now to reorganise or rearrange your booking FREE OF CHARGE within the same property to another date within 12 MONTHS of your original booking. Terms and Conditions apply.

PAY ONLY A 10% DEPOSIT on new bookings and pay NOTHING FURTHER UNTIL FOUR WEEKS before your arrival. Valid on new bookings from 5th June 2020 until further notice. Terms and conditions apply.

High Risk and Very High Risk zone bookings

If you currently live in an area deemed by the Government to be a high risk zone and you have an imminent booking comprised of more than one household, or you are in a very high risk zone and you are due to travel to us in the next two weeks, please get in touch with us on stay@habitatescapes.com

Track and Trace

We kindly request that all guests to the estate download the NHS COVID-19 Track and Trace app. It works in partnership with a special QR code that you will find next to our leisure facilities and bars/restaurants. 

Please download the app today and check-in via the QR code next time you are on the estate.

Download from the App Store (iOS)

Download from Google Play (Android)

In line with UK government guidelines, Habitat Escapes will be collecting holidaymakers contact details for exclusive use in the UK government and NHS Track and Trace system. All holidaymakers will receive and need to complete one of the following online forms at least 48 hours in advance of their arrival to Lower Mill Estate or Silverlake. If you wish to save time and fill out yours in advance, please feel free to do so by following the link here: 

·         Lower Mill Estate

·         Silverlake

Frequently Asked Questions

Is my holiday going to take place?

Our estates are open to parties of six or less persons only (unless your household or support bubble exceeds six persons).  You will need to provide the contact details for all members of your party in advance of arriving at your property. Please do this by sending an email to stay@habitatescapes.com with your booking reference number and the names of your guests.

Are your facilities open?

We have opened as many facilities as we can in line with Government guidance. There is an online booking system available to make reservations for facilities that are open for here for Lower Mill Estate and here for Silverlake. There are hundreds of acres of meadows, lakes and woodlands to explore at our estates and there is plenty of space to make memories and enjoy the great outdoors.

Here is some further guidance on the facilities that are available at Lower Mill Estate and Silverlake, Dorset.

Lower Mill Estate, The Cotswolds

Activity Hub

Our onsite Activity Hub will be providing canoe and bike hire. All equipment will be sanitised and delivered to your property. Please contact the Activity Hub to pre-book on 07971 252 394 or email Activityhub@habitatescapes.com

Swimming pools

The swimming pools are now open via a booking system. Please note that you cannot move between the outdoor and indoor pool or move from an outdoor session to an indoor session at present.

Book your outdoor swim now
Book your indoor swim now

Gym

The gym is now open via a booking system.

Book your gym session now

Spa

Treatments are now available, although restricted due to current Government guidelines.  

To make a booking, please call the spa on T: +44 (0)1285 862 640

Sauna & steam rooms are closed.

Ballihoo restaurant

Ballihoo is open from Saturday 1st August, serving delicious and locally sourced food for guests to enjoy from 1700-2100 daily. To book your table, please head on over to the Ballihoo website, where you can make your reservation for a minimum of four people per booking. We also offer a takeaway menu and a grocery ordering service, which can be collected between 1200-2100, as well as an open-air market each Thursday.

Book your table at Ballihoo
Book your food & grocery delivery now

A 1950’s mobile bar will be serving drinks, coffees & ice cream where possible and pizza on Millstone Park will be operating open-air food through the summer months.

Estate trails & Children’s playgrounds

Trails, lakes, bird hides and playgrounds around the estates are all open.

The bird hides are open for use but are limited to one household at a time.

Tennis & Muga courts

A booking system is in place here allowing one-hour sessions, including 10 minutes clear up.

Soft play

Indoor play areas remains closed until further notice.

Miss Mouse trail

The Miss Mouse trail is open.

Silverlake, Dorset

Activity Hub

Our onsite Activity Hub will be providing canoe and bike hire. Please contact the Activity Hub on 07971 252 394 or email Activityhub@habitatescapes.com

Swimming pools

The outdoor swimming pool is now open via a booking system.

Book your swim now

Gym

The gym is now open via a booking system.

Book your gym session now

Spa

Treatments are now available, although restricted due to current Government guidelines.  

To make a booking, please call the Hurricane Spa on T: +44 (0)1305 819909

Sauna & steam rooms are closed.

Food and drink

The pizza oven is open every Saturday from 1600 – 2030, fired up by our expert chefs to provide the tastiest authentic woodfired pizza using the freshest local ingredients. Our roof terrace bar will be open for light bites and drinks. To book a table on the terrace click here.

Estate trails & children’s playgrounds

Trails, playgrounds and lakes around the estate are open.

Tennis & Muga courts

A booking system is in place here allowing one-hour sessions, including 10 minutes clear up.

The yurt

The yurt will open but restricted to one household at a time. Click here to book. 

Fishing Hut

The fishing hut will remain closed until further notice.

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